Pointing to IT as the problem may be an “easy out” when business strategies begin to fray. But, as a California chain of 30 hotels learned, their $1.6 million annual headache had an attractive quarter-million-dollar-remedy – and it was more than just IT.
That revelation came to American Hotels Inc. when it discovered that the right provider of IT services could be a truly strategic business partner who delivers far more that network uptime.
Working with senior management at American Hotels, the12-year-old eZigma Consulting revealed underlying operational shortcomings. It then provided the solutions for moving to more efficient, competitive and profitable practices that have since saved the company millions of dollars.
American’s problems - and their solutions - emerged in northern California’s highly competitive hospitality business. Here, the hotel chain sought to differentiate itself in the lucrative business trade with what seemed to be a simple and inviting commitment: Always-on Internet service or “you get the room free.” For this, business travelers were wiling to pay more.
While the promise was an effective marketing device, gremlins lurked barely below the surface for the chain of hotels. One was technological and the other was operational. Together they seriously undermined performance and the client’s desired level of profitability. Read Full Case Study.
Technology is constantly evolving. In order to ensure our clients are offered the best possible service we position ourselves to stay on top of changes in the technology industry. As a result, common place Outsourcing has paved the way for Managed IT Services. eZigma has taken the position of offering Managed Services designed to enhance and develop your business by effectively managing your business data and technology needs as opposed to simply just fixing computers and network problems. The end result being greater operational efficiency, increased revenue earning potential and staff productivity. Read Full Case Study
When you’re managing a dozen dispersed operations in the vastness of southern Texas, your IT systems should be powerful partners helping you stimulate growth and increase profitability. That is, of course, if you do it right.
If you don’t, then costs increase, time is wasted and you might end up as bad off – or worse – than you were when you began attempting the system update.
Like many other customer-facing businesses, commercial property management has multiple facets, each with its own demanding and quite different set of responsibilities.
Client acquisition and retention are always key concerns and vie for top billing with day-to-day operation of apartment complexes that sprawl across Houston and Dallas, cities 240 miles apart.
A hot competitive environment, thin profit margins, fickle tenants, and uncertainties of the Texas economy conspire to further challenge management.
In such a business environment, the orderliness of a well-designed and executed IT system becomes abundantly evident. It should bring order out of chaos by improving management oversight; it should provide sales with the best and most current market information; and it should help site managers optimize resources and constrain costs.
And those were the exact expectations Texas property management company had for its IT system – plus it wanted it all done on a tight budget. Read Full Case Study.
Managed Services offer innovative and essential functions and products for each level of business. Working with or as your IT Department, eZigma focuses on putting you back in control and ensuring technology works for you rather than you working to keep up with technology
eZigma tailors technology solutions with your budget and your needs in mind.For a FREE initial consultation call us on (877) 4eZigma [439-4462] Call Me Now